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Frequently Asked Questions

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  • What degrees can Distance Learning System’s ACE course credits transfer to?  

    Distance Learning Systems has over 30 University and College partners which guarantee credit transfer to over 450-degree programs. To see the degrees offered through Distance Learning Systems click here –

  • All of Distance Learning Systems’ College and University partners can be found on our website at this link –

  • Distance Learning System’s College and University partners are located in many major metro areas across the United States.

  • Yes. See a map of all our partner university/college locations below.

  • Students do not have an individually assigned advisor. You will have access to a team of professionals who will help you with your academic needs.

  • You can access Canvas by going here: Log In to Canvas. You can also go to and click on the LOGIN button at the top right of the website. Your username is the email you provided on your enrollment and your password is your last name (first letter capital), the @ symbol, and your zip code (ex: Smith@12345).


  • Canvas is our Learning Management System. It is the system you will access for all your courses through Distance Learning Systems.

  • We have a tech support team available. You may contact the tech support team through text, email, support ticket, or by calling 866-903-1686. All of this information can be found in the Student Support Center course. Take me to the course

  • You may use any mobile device, laptop, or desktop to access your Canvas account. We highly recommend when completing assessments that you complete them on a laptop or desktop to ensure all features and questions are properly visible.


    Yes. However, due to the nature of how the app interfaces with the quizzes and final exam, we do recommend that you take those using Google Chrome instead of the app.

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    After you download and open the app, you will see a button that says “Find my school”. You will tap on the “Find my school” button. After that you will enter the name – Distance Learning Systems. When you see Distance Learning Systems display on the list, you will tap the name. Enter your username and password that we have provided to you on the log in page, then tap the log in button. Watch a step-by-step video on how to log in using the Canvas student app. Watch Video.

  • Contacting the Student Services Department is the best place to start. The team will be able to help with some initial troubleshooting, reset passwords, and tell you if there is a financial hold not allowing you to have access. If the Student Services team is unable to help you gain access to your canvas account, you will be referred to the appropriate department or individuals to help you gain access.

  • To chat live with one of our student service team members, please go to –

  • We have a tech support team available. You may contact the tech support team through text, email, support ticket, or by calling866-903-1686. All of this information can be found in the Student Support Center course.  Take me to the course


    The Student Services team is committed to being in touch as quickly as possible. Please allow 24 hours during the work week before expecting a reply. If you email during the weekend, your email will be responded to on the following Monday. If you fail to hear from them after that, please send a follow up email to, or call the office at 888-955-3276

  • When you are ready to start the enrollment process with your degree granting college or university, the Student Services team will provide you with detailed instructions to follow for the specific school you are applying to.

  • When you are getting ready to apply to the partner school, you will let the Student Services department know and we will start the process for your transcripts and badges to be issued. Please note that the transcript and badges are separate. The badges are important as they show the final course grade. Once the transcripts and badges are issued you will send both to the College or University partner you are applying to.

    Transcripts and badges are not issued until a student has completed their program with DLSI. Transcripts and badges will not be issued and/or will be revoked if there is a financial hold on the student account.

  • You will transfer your credits to your degree-granting college or university by providing them with your Credly transcripts and badges.

  • Yes, All Distance Learning Systems courses are 100% online.

  • Traditionally, courses at a college last 12 – 15 weeks. Classes at Distance Learning Systems last 4-12 weeks.

  • Distance Learning Systems™ isn’t a college or university, so accreditation is not something that applies to us, but we understand the importance of affordable quality education. We want you to be confident in the investment you make toward your education and that it meets a respectable level of quality. Distance Learning Systems’ purpose is to provide affordable and convenient access to higher education while achieving standards of excellence. We are extremely committed to providing our individuals with high-quality online classes that meet the highest levels of quality education standards available anywhere around the world. Distance Learning Systems™ offers multiple courses that the American Council on Education’s College Credit Recommendation Service (ACE CREDIT®) has evaluated and recommended for college credit. For more than a century, colleges and universities have trusted ACE CREDIT to provide reliable course equivalency information to facilitate their decisions to award academic credit. Once a course is completed through Distance Learning Systems™, you will be eligible to receive an ACE transcript for credit transfer purposes. Over 2,000 colleges and universities observe ACE CREDIT recommendations.

    International Students:

    Distance Learning Systems™ is accredited by Accreditation Service for International Schools, Colleges and Universities (ASIC). The Organization has earned Premier status with ASIC for its commendable areas of operation. ASIC accreditation helps students and parents make a more informed choice and will also help a school, college, university, training provider or distance education provider, demonstrate to the international student body that they are a high-quality institution. ASIC is recognized by UKVI in UK, is a member of the CHEA International Quality Group (CIQG) in USA and is listed in their International Directory, is a member of the BQF (British Quality Foundation) and are institutional members of EDEN (European Distance and E-Learning Network).

  • A transcript evaluation is a great way to know what courses are needed to complete your general education classes.

  • With DLSI we do not need official transcripts for evaluation for courses taken with DLSI. When you apply to the partner school, you will need to send official transcripts from each institution you are wanting to transfer credits from. For credits from classes taken through DLSI, badges will be issued through the Credly platform. You will send official transcripts and share your badges through Credly.

  • Most college science and mathematics courses have a transfer limitation of 5 – 10 years. Depending on the degree-granting institution you choose, you may have to retake Anatomy & Physiology or College Algebra. The credits also may not be equivalent to the number of credits needed for your desired program.

  • Please make sure you are utilizing all the tools that come with your course. There is a section under the syllabus called Open Education Resources that has links to educational aids that correspond with the course work. We also recommend reaching out to your instructor for guidance. The Student Services department offers Guidance calls to help our students. You can schedule one using this link.

  • You can log into your student portal and choose the course you want to register for you by clicking on the course connection ID next to the course. The dates the course is offered will show up. Click the You can access the student portal at this link – Log In to Student Portal

  • You can see all courses available at this link – DLSI courses

  • You can see the catalog of certificates available at this link – Certificates

  • You can schedule a course two ways.

    1. You can log into your student portal and choose the course you want to register for you by clicking on the course connection ID next to the course. The dates the course is offered will show up. Click the bubble next to the date you want. Click next then click Finish, then you will automatically be enrolled in the course. You can access the student portal at this link – Log In to Student Portal
    2. You can reach out to the Student Services team by – phone/text (317-280-3051), email (, or LiveChat and they can help you register for your course(s) as well.
  • You can find out who your instructor is by clicking on the Syllabus tab in your course.

  • To reschedule a course, you will need to reach out to the Student Services team by – phone/text (317-280-3051), email (, or LiveChat.

  • DLSI does not offer live classes. All lectures are pre-recorded and instructor-led should you need assistance with course material or assessments.

  • You can access the recorded lectures by going to the specific module you are working on in your course and clicking on the link – “Module [module #] Video Lecture”.

  • You can access your course content by logging into your Canvas account and clicking on the course you are enrolled in.

    Log in to your Canvas Account

  • Yes, all e-textbooks are free if accessed online. If you would like a printed copy of your e-textbook, you will have to pay the printed costs.

  • To purchase a printed copy of your e-textbook, you will go to the E-Book section in the Syllabus in your class and click on the link – Order Hardcopy. You will then be taken to a checkout page with the correct textbook in your cart and you will need to enter your payment information and shipping information. You will receive your printed e-textbook within 3-5 business days once payment has been submitted.

  • The platform that you will use to access your e-textbook will automatically save where you left off. You are also able to make notes and highlight them in the e-textbook.

  • Classes at Distance Learning Systems last 4-12 weeks.

  • When you have completed all but the last two classes, you will want to begin the application process. Please get in touch with the Student Services Department which will help you navigate the application process with that specific partner school.

  • Founded in 1918. The American Council on Education (ACE) is a membership organization that mobilizes the higher education community to shape effective public policy and foster innovative, high-quality practice. As the major coordinating body for the nation’s colleges and universities, our strength lies in our diverse membership of more than 1,700 colleges and universities, related associations, and other organizations in America and abroad. ACE is the only major higher education association to represent all types of U.S. accredited, degree-granting institutions: two-year and four-year, public and private. Our members educate two out of every three students in all accredited, degree-granting U.S. institutions.

  • ACE-recommended courses are courses that have gone through a rigorous evaluation conducted by the American Council on Education (ACE). When courses receive ACE-recommended credits, it is a validation that they meet the standards of higher education.

  • You must complete the course with a final grade of 70% or higher to earn credit.

  • To communicate with your instructor, you will use the Canvas Inbox located on the menu to the left when you are logged into Canvas. Learn how to use the Canvas Inbox here – Canvas Inbox Steps.

  • By calling 888-955-3276 and speaking to a Program Administrator.

  • You can start your first course the same day you complete our enrollment process and thereafter enter your first class in Canvas.


    You will receive a link in your welcome email and welcome text to schedule your onboarding call. If you do not see the link, please contact the Onboarding Specialist immediately at or call 888-955-3276.

  • The onboarding call covers:
    • How to login into Canvas.
    • How to use the Student Portal.
    • Expectations to be successful.
    • How to contact Student Services, tech support, and your instructor.
    • Questions you have after enrollment.

  • You will need someone who is 18 years or older to sign the enrollment agreement for you.

  • Yes. All of the courses have weekly quizzes and a final exam that you must complete.

  • The grading system varies from course to course but typically consists of tests, quizzes, and essays. A course may also include an ungraded assignment or two. To learn more about the types of assessments and the grading scale in your course, consult your syllabus (located in your course on the menu to the left).

  • All quizzes and exams should not be clicked on until you are ready to complete the work. Once you click on the link the system thinks you are taking it. You will be locked out if you leave the quiz. Please do not click on any quizzes or exams until you are ready to take them.

  • A passing grade is 70% or higher.

  • You do not have to take any entrance exam at Distance Learning Systems.

  • For questions about your account, you will want to call 855-445-8572

  • Contact the finance department at 855-445-8572

  • Contact the Contract Manager by calling 888-955-3276

  • Contact the finance department at 855-445-8572

  • Contact the finance department immediately at 855-445-8572 and make sure the credit/debit card has sufficient funds, the card is not expired, and the card number is correct.

  • Contact the finance department at 855-445-8572

  • Contact the finance department at 855-445-8572

  • There is a 72-business hour cancelation period. If it is passed the 72 business hours since you signed your contract, you are outside of the cancellation period.

    If you enrolled on or after January 1, 2023. The following cancellation policy will apply 1) Within 3 business days of enrollment a student may cancel his/her enrollment with a 100% refund, 2) following the first 3 business days of enrollment, the student may choose to pay a cancellation fee equal to 50% (fifty percent) of the remaining contract payoff at the time of cancellation plus fees and earned interest, 3) No transcript will be issued with early cancellation. The cancellation fee must be equal to or greater than the cost of courses scheduled by the student.

  • Since 1999.

  • No. Distance Learning Systems is not a college.

  • Yes here is a link to real students with comments and feedback.

  • Our courses are flexible, accelerated, and 100% online, we offer one free retake for each course if you are not satisfied with your final grade, our courses are led by instructors who have a Masters or Doctorate in the discipline they are teaching, our students get free personal coaching to ensure their success, and access to a student services team for support throughout their program.

  • Distance Learning Systems is one of the most affordable programs because the cost per credit is half the national average ($15,000 average savings) and when you enroll in one of our University/College partners, you will receive a discount on tuition ($6,000 average savings).

  • Monday – Friday, 8:00 am – 12:00 am EST.

  • Have the referred student call 888-955-3276 to talk with a Program Administrator. If you still have your Program Administrator’s contact information, you can have the referred student contact them directly.